# Collecting Tips for Kitchen Staff

Tips are vital for team members. Though the AI is automating the phone calls, your staff is still working hard to provide services to prepare the order.

You can find the Tip Setting by following the steps below after logging into [app.kea.ai](https://app.kea.ai/)

{% hint style="info" %}
Tip is only collected for orders utilizing kea Pay. For orders that are pay-on-arrival, tip can be collected natively within the point-of-sale during customer pickup.
{% endhint %}

{% stepper %}
{% step %}

### Click into any of your locations and visit their kea Order View.

&#x20;You can do so by clicking the 'Orders' button at the top of the location you selected.

<figure><img src="/files/1vRBMr0bB9XUSWQ7BHVR" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Within the kea Order View find the 'Settings' button to the right

Click the settings button to open a dropdown to find the option 'Payment & Tickets'

<figure><img src="/files/7obXHV6AMzazRpGBTExN" alt="" width="288"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Inside the Payment & Tickets modal you can enable 'Kitchen & Staff Tips'

Here you can set the tip percentage amounts you would like to be display as options to customers when confirming payment.

<figure><img src="/files/TVjlnLHvuCNdfrygBnm6" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

### **Below is an example of what Tip Collection Looks like with kea Pay enabled:**

<figure><img src="/files/oCbhXPNoURZKnFuJFfh1" alt="" width="375"><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://support.kea.ai/collecting-tips-for-kitchen-staff.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
