Collecting Tips for Kitchen Staff

Learn how to enable tip collect for kea AI orders.

Tips are vital for team members. Though the AI is automating the phone calls, your staff is still working hard to provide services to prepare the order.

You can find the Tip Setting by following the steps below after logging into app.kea.ai

Tip is only collected for orders utilizing kea Pay. For orders that are pay-on-arrival, tip can be collected natively within the point-of-sale during customer pickup.

1

Click into any of your locations and visit their kea Order View.

You can do so by clicking the 'Orders' button at the top of the location you selected.

2

Within the kea Order View find the 'Settings' button to the right

Click the settings button to open a dropdown to find the option 'Payment & Tickets'

3

Inside the Payment & Tickets modal you can enable 'Kitchen & Staff Tips'

Here you can set the tip percentage amounts you would like to be display as options to customers when confirming payment.

Below is an example of what Tip Collection Looks like with kea Pay enabled: