# Placing Test AI Orders

{% stepper %}
{% step %}

### Log into kea AI Portal.

Visit [app.kea.ai](https://app.kea.ai/) to log into your account.
{% endstep %}

{% step %}

### Go to the Locations Table in the Brand Overview.

Click the Location you want to test.
{% endstep %}

{% step %}

### Find the Orders button at the top of the Location Page.

Clicking this will take you to the **kea Order View** for this specific location.
{% endstep %}
{% endstepper %}

## Placing a Test Order

To place a Test AI order any time, without it going to your Point-of-Sale and hitting your kitchen, follow the instructions below. You can also test your location by activating it and acquiring your dedicated kea AI phone number to call. Confirm AI Ordering is turned 'ON'. Please note that the AI will follow the location business hours you set.

{% stepper %}
{% step %}

### On the **Order View**, in the top right, click the **Test AI** button in the top corner of the page.

You do not need Ordering toggled on to place a test order as the **Test AI** feature lets you place a test order anytime, anywhere.

<figure><img src="https://634693676-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3fld1rf8bDr2mdDP0MIP%2Fuploads%2FMNwNkO3bP72mlUQ3C1aD%2FScreenshot%202025-06-04%20at%2011.20.43%E2%80%AFPM.png?alt=media&#x26;token=9ad3838d-025f-4403-bc99-0da4c6fd6d19" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Enter your phone number as the format of +15551239876

Click **Receive Call**. The AI will call you from a (650) area code.

<figure><img src="https://634693676-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3fld1rf8bDr2mdDP0MIP%2Fuploads%2FA7W1xkjRrGAjzxqW6xdh%2FScreenshot%202025-06-04%20at%2011.22.33%E2%80%AFPM.png?alt=media&#x26;token=a75ad5f0-debd-4563-a4bd-5e9b65ac0755" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### If you want, you can toggle sending Test Orders to POS by clicking 'Settings' and going to the 'Testing' option.

Here you configure if you want to see orders show up in your POS or back-of-house to the kitchen KDS.

<div><figure><img src="https://634693676-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3fld1rf8bDr2mdDP0MIP%2Fuploads%2FZhzfwV71rtR3sLCMKlIS%2FScreenshot%202025-06-04%20at%2011.32.16%E2%80%AFPM.png?alt=media&#x26;token=522e497f-461b-4af6-b5c7-a8dc2719d356" alt=""><figcaption></figcaption></figure> <figure><img src="https://634693676-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3fld1rf8bDr2mdDP0MIP%2Fuploads%2FYtTUJOBrMYbIUef5mQoG%2FScreenshot%202025-06-04%20at%2011.29.16%E2%80%AFPM.png?alt=media&#x26;token=c6e2971e-c7fe-443e-8848-80a0a66808db" alt=""><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}

### Place an AI Order based on the menu you connected and see it show when placed!

You can see it in the **kea Order View** or in your point-of-sale if you had Test Orders → Point-of-Sale configured.

<figure><img src="https://634693676-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3fld1rf8bDr2mdDP0MIP%2Fuploads%2FdadV7Zf5FrMGpZdTmYLN%2FScreenshot%202025-06-04%20at%2011.36.09%E2%80%AFPM.png?alt=media&#x26;token=06bd2be5-ecb3-4425-be67-d6c793bbd522" alt="" width="332"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Have kea AI start talking customer calls

The best way to improve the AI is by having customers test it.

<a class="button primary">Go Live!</a>
{% endstep %}
{% endstepper %}

***

{% hint style="info" %}
Noticing issues with the AI & your menu? Take a look at our [menu-best-practices](https://support.kea.ai/menus-and-voice-ai/menu-best-practices "mention")
{% endhint %}


---

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