# Kea Order View & Placing Test AI Orders

Accessing the Order View

1. Start by logging into your account at [app.kea.ai.](https://app.kea.ai/)
2. Once inside your account, find the **Locations** table and click the location you will be looking to test with.
3. Once inside the selected location, look for the **Orders** button. Clicking this will take you to the **Order View** for this specific location.

#### Placing a Test Order View

Make sure you have a point-of-sale menu source configured so the AI knows what menu to reference when placing a test order. Within the **Order View**, the page will direct you to connect a point-of-sale if no menu is connected.

* Check out our [Point-of-Sale Connections](/point-of-sale-connections/toast.md) to connect your menu before placing a test order.

**To place a test order:**

1. On the **Order View**, in the top right, click the **Test AI** button in the top corner of the page.<br>
   1. You do not need Ordering toggled on to place a test order as the **Test AI** feature lets you place a test order anytime, anywhere.
2. Enter your phone number as the format of +15551239876
3. Click **Receive Call**.
4. The AI will call you from a (650) area code.
5. Place an order using your connected menu.
6. See the order appear in the **Order View**.
7. Move the order through it's order statuses.
8. Continue testing as much as you'd like or prepare to [go-live](broken://pages/P0X3ibOr3I2CsJUlXJGw).

*See more facts about the **Order View*** [*below*](broken://pages/P0X3ibOr3I2CsJUlXJGw)*.*

#### Fixing Bad AI Test Order

After initial testing you may notice some weird behaviors on the order when interacting with your menu. This may be due some badly configured menu settings in your Point-of-Sale or key components missing from your menu.

Examples may include:

* Items not spelled out or misspelled
* Modifiers missing and not configured for certain items correctly
* Missing descriptions for commonly ordered items.

Visit our [**Menu Best Practices**](/menus-and-voice-ai/menu-best-practices.md) page on how to correct to continually improve your AI Order Call Experience.

#### kea AI Order View Tips

Quick facts about the **Order View:**

#### Going live with kea AI Ordering

If you already have calls going to your kea phone number, the AI currently is only answering customer questions or direct to place orders to the store and online.

In the top right of the Order View page, toggling Ordering **'ON'** tells the AI to start taking customer orders. Make sure you have the necessary tablets and printers connected, and at your location, before toggling this **'ON'** as real orders will be taken by kea AI if toggled on.

Above is what the toggle looks like when the AI is on and taking orders from customers. This means you will receive real customer intent orders.

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