# Kea AI Customer FAQs

- [Does the AI get smoother with use?](https://support.kea.ai/kea-ai-customer-faqs/does-the-ai-get-smoother-with-use.md)
- [How do I update my ticket prep time?](https://support.kea.ai/kea-ai-customer-faqs/how-do-i-update-my-ticket-prep-time.md)
- [How do I handle unexpected location closures?](https://support.kea.ai/kea-ai-customer-faqs/how-do-i-handle-unexpected-location-closures.md): Power outage, weather closure, emergencies, or just simply want to turn the AI off for the day.
- [Can I remove "this is a recorded line" from the greeting?](https://support.kea.ai/kea-ai-customer-faqs/can-i-remove-this-is-a-recorded-line-from-the-greeting.md)
- [Will test orders placed through the AI be sent to the kitchen as real orders?](https://support.kea.ai/kea-ai-customer-faqs/will-test-orders-placed-through-the-ai-be-sent-to-the-kitchen-as-real-orders.md)
- [Can the AI quote prices for individual modifications or add-ons?](https://support.kea.ai/kea-ai-customer-faqs/can-the-ai-quote-prices-for-individual-modifications-or-add-ons.md)
- [Can the AI take an order over the phone for a day later than the current day?](https://support.kea.ai/kea-ai-customer-faqs/can-the-ai-take-an-order-over-the-phone-for-a-day-later-than-the-current-day.md)
- [How do I add someone to my Kea Brand Portal?](https://support.kea.ai/kea-ai-customer-faqs/how-do-i-add-someone-to-my-kea-brand-portal.md)
- [Why is there a "Kea - Mark Up" line item on my Clover POS ticket?](https://support.kea.ai/kea-ai-customer-faqs/why-is-there-a-kea-mark-up-line-item-on-my-clover-pos-ticket.md)
- [Thanx Loyalty Integration](https://support.kea.ai/kea-ai-customer-faqs/thanx-loyalty-integration.md): Setting Up Your Kea x Thanx Loyalty Integration. Take a look below around how to setup loyalty enrollment from Kea AI to your Thanx instance.


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