> For the complete documentation index, see [llms.txt](https://support.kea.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.kea.ai/kea-ai-customer-faqs/can-i-remove-this-is-a-recorded-line-from-the-greeting.md).
# Can I remove "this is a recorded line" from the greeting?
No — this disclosure is a **legal requirement** that varies by state.
However, you can customize the rest of your greeting in the [**Greeting Edit** ](https://support.kea.ai/kea-brand-portal-setup/customizing-your-ai-phone-greeting)box. Your AI Agent will always read your custom greeting **after** the required “recorded line” message.
💡 *Tip:* Some Kea customers like to add a friendly intro such as,
“Hi there! This is Bella, your virtual cashier. How can I help you today?”\
This helps callers understand they’re speaking with an AI and makes the “recorded line” message feel more natural.
---
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