# Can the AI take an order over the phone for a day later than the current day?

No — the AI can only process **same-day pickup orders**. This limitation is due to how orders are sent and handled by your POS system.&#x20;

[Learn about placing Same Day Scheduled Orders here.](https://support.kea.ai/kea-brand-portal-setup/placing-scheduled-orders-with-ai)

If a customer requests an order for a future date beyond today, that order would be treated as a **catering or special order**. In this case, the AI can:

* Offer to **text or email the customer your catering link**, or
* **Forward the call** to the store so a team member can take the order manually.

💡 **Tip:** If you frequently receive future-date orders, you may want to include a note in your greeting or menu prompts letting callers know about catering options — this helps set expectations and provides a smooth customer experience.
