Can the AI take an order over the phone for a day later than the current day?

No — the AI can only process same-day pickup orders. This limitation is due to how orders are sent and handled by your POS system.

Learn about placing Same Day Scheduled Orders here.

If a customer requests an order for a future date beyond today, that order would be treated as a catering or special order. In this case, the AI can:

• Offer to text or email the customer your catering link, or

• Forward the call to the store so a team member can take the order manually.

💡 Tip: If you frequently receive future-date orders, you may want to include a note in your greeting or menu prompts letting callers know about catering options — this helps set expectations and provides a smooth customer experience.