# Kea Pay Fees

Just like your point-of-sale, we collect merchant fees on each transaction. kea AI believes in transparency and passes the effective rate we get from our service provider, Stripe. The merchant service fee is set to 2.9% + $0.30 per transaction. With this rate you get the most secure and trusted payment collection with minimal to no disruptions and industry leading digital payment methods like Apple & Google Pay.

Each transaction & payouts reflects this deducted merchant fee when transferred to your respective bank account. To process transactions through your merchant of record, set the payment setting to Pay-on-arrival. This allows you to process payment through your native point-of-sale and the merchant fees you have set.

Want to offset merchant fees? Learn more about applying a Service Fee to kea Pay orders [**here**](/add-service-fee-to-kea-ai-orders.md).

**Have any further questions on payments and processing? Feel free to contact our support team here via SMS or Call:  📲** [**(650) 709-2993**](sms:+16507092993)


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