Pay-on-arrival

Learn about our most common payment method set by default when you enable kea Voice AI.

This method is set by default as it is the most common and preferred method by restaurants and their customers. This is due to most orders being the handoff Pickup with customers looking to get their order in quickly and wanting to pay at store.

You can find this setting by following the steps below after logging into app.kea.ai:

1

Click into any of your locations and visit their kea Order View.

You can do so by clicking the 'Orders' button at the top of the location you selected.

2

Within the kea Order View find the 'Settings' button to the right

Click the settings button to open a dropdown to find the option 'Payment & Tickets' to click.

3

Inside the Payment & Tickets modal you will find the setting showing Pay-on-arrival enabled.

Orders confirmed via this method will be sent straight to kitchen with an Order Confirmation if enabled.

To white-label Order Confirmation experience with your brand and logo, follow these steps to upload your brand's logo here.