Pay-on-arrival with Limit

Learn how to streamline orders while also collecting for larger order amounts up front.

Restaurants enable this feature to keep smaller check sized orders streamlined for intake, while protecting themselves with larger order sizes in case of no-shows. A Pay-on-arrival limit allows you to set a key dollar limit requiring payment for orders that match or go over this set amount.

If setting a limit of $50 dollars any order over at over this amount, with tips, taxes, and fees included, will require payment by the AI. After confirming the order, the AI will say "I just sent you a text with a payment link to finalize your order. Your order will not be sent to kitchen until payment is received."

To enable Pay-on-arrival with kea Pay, be sure to make sure you followed the kea Pay setup instructions. This is required so payment can be collected for orders over the limit set.

1

After enabling bank details, click into any of your locations and visit their kea Order View.

You can do so by clicking the 'Orders' button at the top of the location you selected.

2

Within the kea Order View find the 'Settings' button to the right

Click the settings button to open a dropdown to find the option 'Payment & Tickets'

3

Inside the Payment & Tickets modal you can enable 'Pay-on-arrival limit'

When enabled, you can type in the amount. Going forward, any orders over this amount will be required by the AI to be paid by the customer.

For orders that go unpaid, the AI sends helpful reminder texts for the customer to confirm payment.