RingCentral

Call Forwarding Overview

Call forwarding is a feature that automatically redirects incoming calls to your kea virtual assistant, allowing it to handle customer inquiries efficiently.

Log into your RingCentral account and follow THESE INSTRUCTIONS to set up call forwarding from your main businesss line to your Kea number.

What Happens When Call Forwarding is Disabled?

When call forwarding is deactivated, all calls will go directly to the store's main phone line(s), requiring store staff to answer each call in person.