T-Mobile

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Forwarding:

  1. Dial 21* on the keypad.

  2. Enter the 10-digit phone number you want to forward calls to

  3. Press the # key

  4. Press Call

  5. Wait for a success message

Unforwarding:

  1. Dial #21#

Call Forwarding Overview Call forwarding is a feature that automatically redirects incoming calls to your kea virtual assistant, allowing it to handle customer inquiries efficiently.

What Happens When Call Forwarding is Disabled?

When call forwarding is deactivated, all calls will go directly to the store's main phone line(s), requiring store staff to answer each call in person.

Instructions Print Out

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