# Adding Holiday Hours

When it comes to holidays, customers often call to confirm if your store is open, especially when they don’t trust online listings. Answering this question can be the key to converting them into a same-day visit.

**How to Update Your Holiday Hours**

1. **Visit the Location Page within the kea brand portal**\
   Go to the location you'd like to update the holiday hours.

2. **Edit the Hours**\
   Look for the “Location Holiday Hours” section, as shown in the image below, and select "Edit." From here, you can type in a holiday and adjust your hours for that upcoming holidays. Some holiday examples may include Thanksgiving, Christmas, and New Year’s.

   ![](/files/NsPSFw7vDzaerE7nvZLa)

3. **Save Changes**\
   Once you’ve made the necessary updates, save the changes to ensure they’re reflected in your customer-facing information. This will immediately impact any future calls.

4. **Test Call your AI**\
   Call your kea phone number or use the 'Test AI' button to ask about holiday hours and ensure your Voice AI is responding as you'd like.

***

By keeping your holiday hours updated, you can improve the customer experience, reduce call volume with clear hours, and ensure your business runs smoothly during the festive season.

You can also add a personal touch to your [AI Phone Greeting](/kea-brand-portal-setup/customizing-your-ai-phone-greeting.md) by including a quick holiday message. This helps set expectations and makes customers feel informed and valued.


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