Creating New Location

Creating a Location

1. To create a new Location, find the Location box in the Brand portal and click Add.

2. Here’s what you need to do:

   1. Enter the Location Nickname: This is how the AI will introduce the location to callers. For example, “Hi, thanks for calling [Location Nickname]. My name is Ben, and I’m a virtual assistant. How can I help you today?”

   2. Add a Location-Specific Website: If you have multiple locations, you can enter a specific website for each one. If you only have one location, you can use your brand’s main website.

   3. Include an Online Ordering Link: This allows our AI to send a text when customers ask to place an order.

   4. Add Reservation Details: If you accept reservations, provide the relevant details and include your reservation website for customers who want to book a table.

3. Click Add Location to save your new location.

4. Now you’ll see it in the Brand Overview. Click on it to start adding more location-specific details!

Creating Multiple Locations

If you are managing a multi-location brand, you can easily copy a previously filled-out location as a template by following these steps:

1. Go to your Brand Overview page.

2. In the Locations table, find the location you want to copy and click the “ ⋮ ” icon in the Actions column

3. Select Copy from the dropdown menu.

4. A confirmation modal will appear—click Confirm to create your new templated location.

5. Your new location will now be set up with the copied template, ready for further editing.