# Placing Scheduled Orders with AI

Scheduled Orders allows customers to palce orders in advance, even before your restaurant opens or before the dinner rush.

**Before enabling Scheduled Orders, you must enable our kea Pay with Stripe Connect as Scheduled Orders are required to be paid-in-advance by our Point-of-Sale partners.** If not completed, visit below first then return back to configure our Scheduled Orders feature.

<a href="/pages/bO0bwO8YzyObrhAK2LTN" class="button primary" data-icon="money-check-dollar">Enable kea Pay</a>

{% hint style="info" %}
Kea AI's Scheduled Orders feature allows customers to place scheduled orders in advance, even before your restaurant opens or before the dinner rush.
{% endhint %}

{% stepper %}
{% step %}

### Navigate to [app.kea.ai](https://app.kea.ai/) and log into your account

Navigate to the location table and click the location where you want to enable Scheduled Orders.
{% endstep %}

{% step %}

### Scroll to the Dining Options section

Click 'Edit' to open the modal to configure the new Schedule Order dining option. With [kea pay enabled](/taking-payments-with-voice-ai/enabling-kea-pay-for-pickup-and-delivery-orders.md) the Schedule Orders feature will allow you to toggle 'Yes'.

<figure><img src="/files/zSpgfLF7fgGOZZRr0JNx" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Kea AI will now be able to take guests orders for later in the day when prompted

Customers can place orders later in the day when requesting a different time. The AI picks up on the language of "later" or "schedule an order".

{% hint style="warning" %}
For Scheduled Orders, Customers are required required to pay-in-advance by our Point-of-Sale partners. This avoids any missed payments or no-shows from Customers.
{% endhint %}
{% endstep %}
{% endstepper %}

## How Scheduled Orders works with Voice AI

{% stepper %}
{% step %}

### Customer calls into the store and the AI answers the call

{% endstep %}

{% step %}

### Customer mentions they would like to place an order for "later" or "Schedule an Order"

{% endstep %}

{% step %}

### The AI recognizes the language and asks for their preferred pickup time, then proceeds with the customers order.

At the end of the call, the AI informs the customer that a link has been sent to confirm their order and scheduled pickup time.
{% endstep %}

{% step %}

### At the end of the call, the AI informs the customer that a link has been sent to confirm their order and scheduled pickup time, as well as payment for the order.

Customers can use digital wallets like Apple & Google Pay and quickly confirm their time.

<figure><img src="/files/ry1eTjsHWpGwk8L0Zy43" alt="" width="170"><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}


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