How to get a kea AI Phone Number
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Once you've successfully tested the kea Voice AI and are confident with its performance, the next step is to set up your own kea Voice AI phone number and configure the call settings.
To get your kea phone number for your location, follow these steps:
In the Location View, find the Call Configuration box.
Click the Get button.
A modal will pop up asking for an area code.
Enter the area code of the number you wish to generate.
Click Save Changes.
You’ll now see your kea phone number and can call it to test your kea Voice AI!
If the area code is not available, you'll see a message and can try selecting a phone number from a different area code.
If you prefer not to have the virtual assistant transfer calls to the store, simply publish the kea number you’ve set up, and you’ll be ready to go live right away!
Friendly Reminder: Check to make sure you have call queueing setup with your telephony provider!
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