> For the complete documentation index, see [llms.txt](https://support.kea.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.kea.ai/taking-payments-with-voice-ai/different-voice-ai-payment-methods/pay-now.md).

# Pay-now

This will require payment by the customer on every Voice AI Order taken.

To enable Pay-now with kea Pay, be sure to make sure you followed the [kea Pay setup instructions](/taking-payments-with-voice-ai/enabling-kea-pay-for-pickup-and-delivery-orders.md).

{% hint style="info" %}
After confirming the order at the end of the call with the customer, the AI will say "I just sent you a text with a payment link to finalize your order. Your order will not be sent to kitchen until payment is received."
{% endhint %}

{% stepper %}
{% step %}

### After enabling bank details, click into any of your locations and visit their kea Order View.

 You can do so by clicking the 'Orders' button at the top of the location you selected.

<figure><img src="/files/1vRBMr0bB9XUSWQ7BHVR" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Within the kea Order View find the 'Settings' button to the right

Click the settings button to open a dropdown to find the option 'Payment & Tickets'

<figure><img src="/files/7obXHV6AMzazRpGBTExN" alt="" width="288"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Inside the Payment & Tickets modal you can enable 'Pay-now'

Once enabled every order will be required, by the AI, to be paid by the customer before submitting the order to the kitchen.

<figure><img src="/files/kmPzn4QpI5nm1qpfp3Ak" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

{% hint style="info" %}
For orders that go unpaid, the AI sends helpful reminder texts for the customer to confirm payment.
{% endhint %}

Here’s an example of what kea Pay looks like to a customer placing an order below.

{% hint style="info" %}
To learn how to white-label your order confirmation and payment experience click [**here**](/kea-brand-portal-setup/adding-your-logo-to-order-confirmation-and-payment-links.md).
{% endhint %}

<figure><img src="/files/ZgnUM3Vtu0ukVa09SIIT" alt="" width="375"><figcaption></figcaption></figure>

{% hint style="success" %}
Example SMS payment message to customers:

*"Hi, thanks for placing your delivery order with Dough Boys! Payment is required before the kitchen starts your order. Click the link below to pay: pay.kea.ai/12345"*
{% endhint %}

**Have questions? Feel free to contact our support team here via SMS or Call:  📲** [**(650) 709-2993**](sms:+16507092993)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://support.kea.ai/taking-payments-with-voice-ai/different-voice-ai-payment-methods/pay-now.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.